Sunday, March 12, 2006

IRONY

I went to the dictionary to look up "irony" and this is what I found:

i·ro·ny : see picture below















JUST KIDDING! Sorta. This is actually what I found:

i·ro·ny ( P ) (r-n, r-)n. pl. i·ro·nies 3

Incongruity between what might be expected and what actually occurs
An occurrence, result, or circumstance notable for such incongruity.

Why did I look it up? Ah, the crux of the matter. My lovely Subaru Forester is running perfectly fine, thank you very much. I've put on more miles than I should have without a single problem. I had to replace the windshield wipers, that's been the only service I've needed on the car and I live in south Florida, the sun just kills them after a year.

But Hurricane Wilma came through here last October and I lost my roof. The roof of my house, not the car. But the car was in the driveway, the garage full of patio furniture and tools and garage stuff. And most of the roof either landed on my car or brushed past it as the wind took it away.

The calm after the storm revealed a lot of minor body damage, scratches on all the trim, a few little dings and dents that would need more than compounding to come out, and lots of scratching on the paint. It took two months but my insurance company came out and inspected it and prepared an estimate of over $3000 of bodywork. I went to the shop they recommended (and guaranteed) and they were able to squeeze me in three months after that. So now that it is March, my car is finally in the body shop to get pretty again. It's going to take "a good two weeks" to do all the work so my insurance covers a rental for me.

Guess what kind of car the rental agency had available for me. Come on, guess.

Give up?

PT CRUISER!

Keep your fingers crossed. I know I am...

Friday, July 29, 2005

A bend in the road does not mean the end of the road...

... unless you fail to make the turn.

A little late in coming but here is the end of the story.

Eventually I got my settlement check. In hindsight, I should have asked for more than the state law would provide because they got to keep the car and it is not listed on the state records as a lemon. But at the time I just wanted out.

We were told to return the car to the dealer where all the work had been done, Maroone Chrysler in Coconut Creek, where they would inspect it and then there would be paperwork to sign and we would get our money. We had to make an appointment with the sales manager who, of course, could care less about taking a car back and was most difficult to get hold of. We finally scheduled an appointment and were kept waiting for a bit. Finally he came out, grabbed some salesman who happened to be in the wrong place at the wrong time and made him do it. He had no clue what he was supposed to be doing. An interesting note: all the paperwork was in my husband's name, he had to sign a waiver not to discuss the settlement and to relinquish the car and for the lease to be terminated with no penalty, etc. But the check was in my name. :)

Since I didn't sign any waivers, there are no restrictions on me and my big mouth.

We left the car with the dealer and the salesman told us that the car would be going to auction and they would resell it to some poor schnook. I felt kind of bad about that, which is another reason I'm happy to have my big mouth out in cyberspace. Hopefully whoever buys it will Google the VIN # and read this sad tale of woe.

Additional fun: shortly after we got our money, we got a letter from Chrysler Financial demanding payment for the balance of the lease. That took several hysterical phone calls to the settlement company and various Chrysler departments and several letters and faxes to get resolved. Just the icing on the cake, thanks guys.

For anyone who's interested, I bought a Subaru Forester. They don't make deals like Chrysler but I feel very safe in my car. It's a small SUV and there is no rollover warning on it (remember the Explorer fiasco a few years back?) There are airbags everywhere, side curtain and rear and front. It's all wheel drive which I've never had before and I really love it. It's not that I'm off-roading or anything, and heaven knows I don't have to deal with ice, snow or mountainous roads, but I do have to deal with water. Lots of water. Our roads flood regularly and in every other car I've ever had when you would hit one of those small lakes/puddles, you would feel the tension of the car trying to push its way through the water. Not the Subaru. It just sails on through like nothing. The first time that happened I freaked out a bit and after that I started looking for puddles to go through. My husband had the same reaction too. It's not a gorgeous car but - and this is the best part - I've had it for almost a year now, 14,200 miles so far, and it STARTS EACH AND EVERY TIME I TURN THE KEY! Is that fabulous or what!?!?!

Thanks for reading and remember, tell all your friends!

Cheers,
Stacy

Friday, August 20, 2004

Gotta squeeze some lemons to make lemonade...

Friday the 13th (8/13/2004)

Hurricane Charley was building up out in the Atlantic and we were all glued to the news. It seemed like it was going to pass us by and move west, but you never know with these storms, they can take sudden turns or just stop and grow larger before moving in another direction entirely. By early afternoon they weather guys were reporting they were expecting it to hit Tampa, on the west coast, and they were evacuating that area. The Keys had already been evacuated, and it was looking rather ominous out. At 3:00 we got the word at the library that all of Palm Beach County offices were closing at 3:30 due to the impending hurricane, and that included the library. I left at 3:30, slightly panicky and worried about getting my daughter from school. I got in my car, turned the key and that fucker wouldn't start.

Luckily, my son was home so I called him and he ran over and got me, then we went and picked up my daughter. Meanwhile, I called Chrysler Road Service to get the car towed. I never got to talk to anyone, instead I reached an announcement that due to activity in the area, there was no one available for road service and to call back later. I think it may have also said something about calling 911 if it was an emergency, but I don't remember for sure.

I called Maroone Chrysler and asked for Andy. Much to my surprise, I was told that Andy was no longer working there. Then I asked for Tom Adams, the service manager. I was told that Tom was no longer working there either. Curiouser and curiouser. They connected me to the service department and I spoke to a very kind young man named Michael. I explained as briefly as possible my situation, and he gave me a number for a local tow company and told me to have them call him for a P.O. #. They towed the car. Meanwhile, I called Chrysler in Orlando to let them know what was going on. I got voice mail again stating that the man I was supposed to contact would be out of the office for a few days. So I called the woman who had returned his call the previous week when he was out. I had to leave her a voice mail as well, but she finally called me back. The dealer wouldn't touch the car until Chrysler sent someone, and they couldn't send anyone until Monday, due to Hurricane Charley. Orlando was hit pretty hard, not that you'd know it from the news media. There was a very Disney-fied hush on the whole thing, no sense in upsetting the tourists with stories of roofs blown off, no electricity or water and downed trees blocking roads. Disneyworld was open for business, and the media reflected that.

But I digress. Chrysler had some trouble getting through but finally arranged for me to get a rental car until they fixed my car. Jeff was my new service writer and he assured me that he was "as honest as the day is long" and that he would take care of everything. I told him I had to take my son back to school on Wednesday and wouldn't return until Thursday night so I needed my car prior to that. Monday afternoon they told me the part would be delivered Tuesday morning, then a mechanic came in and said he just heard that no parts would be delivered until Wednesday. The part was coming from Orlando and they couldn't get through before then.

I didn't hear from them until I checked the messages on my answering machine on Wednesday afternoon. They left me two messages saying my car was ready to be picked up. But I was in Tampa, so I called to let them know that. I picked it up Thursday afternoon (8/19/04), at which time I was assured that it was "really fixed, 100%" this time. This time they replaced the Powertrain Control Module. Whatever. Jeff asked us to wait and talk with the service director, and that the Chrysler manufacturers rep was there and he might want to talk to me too. We waited.

The entire service writing department was new, with the exception of Jeff who had been there for only a few months. The new service manager wasn't even hired yet, instead they had the corporate service director in running the show. I guess he was the fix-it guy. I feel kind of guilty, like maybe all the problems I had might have something to do with all those people losing their jobs. But as my husband pointed out, if they had been doing their jobs, it wouldn't have happened.

Finally sat down with Paul Garvey, the head service guy. He explained he'd only been in the job 15 days, and everything was going to be run differently, blah blah blah. I told him it was very nice that he hired in all these new people, and told him how kind and patient Michael had been in arranging the tow for me, and how Jeff was considerate enough to call me when the car was ready, but nonetheless, I had filed under the lemon law and the car was a lemon and that was that. The Chrysler rep pretty much confirmed that, Paul got hold of him and he told Paul he had nothing to say to us, it was being handled out of Detroit. We got in the car and left.

Two blocks later I said what's that noise...the air conditioner was making a clicking noise, sounded like the blower motor. Again. I had brought the car in twice before because of noises the A/C was making. We started laughing. There was no way I was bringing it back that night, so I called Paul Garvey and left him a voicemail about it.

8/20/04
Called Sam Wade this morning. Told her what happened and she had them fax her the service records. She put it on a spread sheet and let me know that it was going to be turned over to an independent company in Texas for settlement. But she needed a copy of something called the "buyers order" and the dealer we had originally purchased the car from, Palm Beach Auto Mall, no longer was a Chrysler dealer and were giving her a run around. She said I should have a copy of it and to fax it to her. I went through all my papers and all I had was the copy of the lease and something called the “Retail Order Contract.” I am faxing what I have to her tomorrow. She said it would take 4-5 days after the Texas company got all the info for them to get in touch with us.

I'll be back when I hear something.

Lemon Law, Part 2

August 9, 2004

Picked up my car from the dealer. They said they tested the battery and found a dead cell, so they replaced the battery. Again. I am not a mechanic, but logic dictates that there is something wrong if three batteries are needed in a 16,000 mile period.

August 10, 2004

My book group met tonight. Afterwards, I was standing in the parking lot, chatting with a friend. Another friend stopped her car when she saw us standing next to my car talking, and said how's your car doing? I told her I just got it back the day before and that was the final repair. She said now what happens, and I explained it needed to break down again before it would qualify for refund or replacement, and that I had several months yet for that to happen, and I wasn't the least bit worried about it. I had complete and utter faith that the car would fail again. She laughed and drove off. My friend and I were the last ones left in the parking lot, it was getting late so we said good night. We each got into our respective cars.

I turned the key and...nothing. A few clicks. I tried it again, and nothing. I opened the door and flew out of the car, screaming for my friend to wait. She stopped, and I told her to wait a few minutes, I would try it again. Several attempts later it decided to start after all. She followed me halfway home and I knew that it was just a matter of days before it wouldn't start again.

The next day I typed up a letter, reiterating what had happened and stating that they had done their final repair and inspection and that the next time there was a problem, I expected them to either replace or refund the car. I sent it out certified mail to Orlando and to Detroit. I got a phone call from Detroit saying they received the letter and would be opening the file and updating it. Here's the letter:

Re: VIN # 3C8FY68B93T510025

Dear Mr. Wilcox,

I am writing in regards to my claim under the Florida Lemon Law with respect to my car, a 2003 PT Cruiser. As you are aware, I filed a complaint and in return received a phone call from your office following up on the complaint. At that time, I was not using the car as I felt it unsafe due to the fact I often drive my 70 year old mother and/or my 11 year old daughter and would not feel comfortable leaving either one of them in a car in 95 degree heat for an hour while waiting for a tow. Since I had another car at my disposal, I chose to use it instead, which you interpreted to mean (per your letter of July 21, 2004) that I did “not have any concerns with (my) vehicle.”

On July 29, 2004 I started using my car again, driving to and from work. On July 30, 2004, my day off from work, I drove the car to Starbucks, parked and went inside. When I came out, the car would not start. I called your office, per your instructions in the aforementioned letter of July 21, 2004 and reached your voicemail which informed me that you were out of the office and would not return until Monday, August 2, 2004. I left a message informing you of the situation, had the car towed to the dealer again and informed them of the situation. Unfortunately, I was traveling to NY on Monday, August 2 for the week. I asked to be informed via email of the final inspection and repair. Later that day, (Friday, July 30) I received a phone call from someone in your office named Sam who informed me that she had checked your messages and would be sending someone out to inspect the car. I explained my traveling arrangements to her as well as to the dealer. I repeatedly called the dealer from NY, and is usually the case, was unable to reach either the service writer, Andrew Ferber, or the service manager Tom. Eventually I reached Andy who assured me the car was repaired and ready to go, but wasn’t sure if there had been an inspection and promised to look into it and call me back. I never received a call back.

I returned to Florida late Sunday night, August 8, and picked up my car Monday morning, August 9. No one said anything about an inspection and the only paperwork I received was an invoice showing that the battery had a bad cell and had been replaced. (copy attached) I have not received any notification from you or your office of any kind since this occurred.

It is my understanding of the Lemon Law process that this was your final inspection and repair and if the car fails to start again, or if there is a problem with the sunroof again, at that time it will be your responsibility to either refund or replace the car.

Respectfully submitted,
Stacy Alesi

cc: DaimlerChrysler Motors Company LLC, Auburn Hills, MI






Sunday, August 08, 2004

Lemon Law, Step 1

July 30, 2004

My first weekday off and I had a bunch of errands to do. It was a beautiful day so I decided to use the Cruiser, open the sunroof and enjoy the good weather. Had an appointment to get my nails done and I stopped off at the Starbucks in the next shopping center over to get a latte to bring along. Got back in my car and...you guessed it. Nothing. It wouldn't start.

Called the dealer and told them it would be coming in. Called Chrysler road service for a tow. Same guy towed it in once before. He says he tows in a P.T. Cruiser almost every day. Hmmm.

Called the Chrysler lemon law guy to report the problem so they can do their "final repair and inspection." I got voicemail saying he would be out of the office until Monday, August 2. Except I was flying to NY on Monday, August 2 and wouldn't be back for a week. So I left a message asking for an email back on the status of the car. I got a call later the same day from a woman who was checking his messages. She said she would send someone out.

Called the dealer and asked them to call when the car showed up. Let them know Chrysler would be doing their thing and that I would be out of town and they would have to keep my car unless they got this all taken care of, the inspection and repair, by Saturday. Which wasn't going to happen, and didn't happen.

Called the dealer a few times from NY, trying to find out if Chrysler ever did the inspection because they never notified me. I finally found out on Friday, (one week later!) that the car was repaired and ready for pick up but they couldn't tell me if it had been inspected. Andy, the service writer, promised me to call me back on Saturday and let me know. Did you hear my phone ring? Because I sure didn't.

Tomorrow I go pick it up. I guess I'll just drive it until it dies again and see how this lemon law really works.

Stay tuned...

Friday, July 30, 2004

July 10, 2004

It was time to look into the lemon law. Apparently my car fit all the criteria, twice over. But when I read the lemon law book, it said I couldn't use the form in that book but I had to use the form in the Florida Lemon Law book which I was supposed to have been provided. But I didn't have one. Called the dealer. They had one for me. Went back there, picked it up. The first page was supposed to be filled out when I purchased the car. The dealer must have forgotten. Oops.

Filled out the form. Description of continuing defect(s) or condition(s):

Sunroof works intermittently & there's a problem in the electrical system (battery, starter, starter relay).

Mailed it off to Chrysler, registered mail as required. The postal worker inquired whether I would prefer certified mail as it is significantly less expensive. But for some reason the state of Florida requires registered mail - $9.62, rather pricey. But worth every penny if it gets me out of this car. Mailed off a copy to the Florida Attorney General, regular mail, as required. Got back a receipt saying they received it.

July 21, 2004
Got a call from Chrysler. They asked if the car was still having problems. I told them I wasn't using it. My son is home from college for the summer. He got a summer internship at the same company my husband works at, and they've been carpooling all summer so I've been using his car. I told her I'm afraid to use the car. I told her I had a 70 year old mother who is not well that I have to drive occasionally, and she gets very upset when the car won't start. I told her I have an 11 year old daughter and I can't be having her bake in the 95 degree heat for an hour or more while I wait for a tow truck. I told her I don't want to use the car because it keeps breaking, and as long as I have another vehicle at my disposal I'm not going to use it.

I put 28 miles on the Cruiser this summer, and that was going back and forth to the dealer. The lady from Chrysler said I had to use it because the way this lemon law works is after it's reported, I have to have another problem with the car - at that time, they (Chrysler) makes a final inspection and repair attempt. If I have another problem after that, then they replace the car. And she said all that has to happen within 26 months of date of purchase. I told her my son was going back to school in a few weeks in his ten year old Mitsubishi Galant with 92,000 miles on it that has not had one problem all summer, and at that time I would get back in my 16 month old Chrysler PT Cruiser with 16,000 miles on it, a few hundred of which are from going back and forth to the dealer for repairs, and not one moment sooner.

A week later I received a letter from Chrysler, certified mail, return receipt. Only cost them $4 and change. Wonder why they don't have to send it registered mail? Anyway, it said: "Per our conversation, it is my understanding that currently you do not have any concerns with your vehicle. Should any concerns arise, please call me immediately at ... so an inspection/repair may be undertaken at that time." Apparently me saying I was afraid to drive the damn car led him to understand I had no "concerns." Interesting interpretation, albeit not entirely unexpected. I wonder if I should bother replying...nah, my son is leaving in a couple of weeks and I have the utmost faith that my car will have a problem sometime in the few weeks after that.

And the saga continues...

Service Record Part III

June 29, 2004

Tried to start my car and got the clicks again.  Car towed in again.  This time they replaced the relay for the starter. 

I'm no gear head.  I am not a car person - I don't drool over sports cars, I don't go to car shows.  All I want is a car that will get me where I'm going.  That's it.  And apparently that is way more than this Chrysler can provide.

July 2004

Had a day off and decided to bring in the car to see if they could take care of the recall problem.   On the way there I opened the sunroof.  It opened halfway and stopped.  Uh oh.  Been there, done that.  Had to push the button 512 times to get it to close again.  Good thing I was on my way to the dealer.

They had heard about the recall but only through the media.  Still no official word from Chrysler, no parts, no instructions on how to take care of it.  But they did know how to fix my sunroof.  They rented me a car for the day, or so they told me.  They said they were replacing the entire sunroof assembly.  They had to order parts.  I was in the rental for five days.  Oh yeah, besides getting me where I want to go, I also want a car with power locks and windows.  What can I say, I'm spoiled.  The rental had neither. 


Thursday, July 08, 2004

Service Record, Part II

Ah, February. A beautiful month to spend at the car dealer.

February 17, 2004
The damn glove box wouldn't close unless I slammed it repeatedly. It was getting annoying, but I wouldn't bring the car in for just that. And then I went to close the sunroof and nothing happened. I pushed the button again and it moved a fraction of an inch. Kept pushing, it kept moving a tiny bit at a time. After thirty or fifty pushes, it finally closed and my upper arm had it's workout for the day. Oh, and the car felt like it was pulling to the left...

Time to visit my pal Patty Lee. She was kind enough to rent me a car for the day. Here's what they said after keeping my car all day:

Couldn't find anything wrong with the glove box latch.

The sunroof? No problem found.

The pulling problem was caused by a "rotational tire pull" corrected by rotating the tires. I'm starting to wonder about the tires on this car, maybe more damage was done by the underinflation on purchase day than I realized...

May 3, 2003
Had a couple of good months, lulling me into a false sense of security. Other than one trip in when the "check engine light" came on again. I had to get to work so my husband brought the car in for me. Patty looked at it, tightened the gas cap and reset the switch, no paperwork involved and he was out of there in fifteen minutes. Nobody told him he didn't have enough gas in there. Nobody told him he didn't click the gas cap enough times. A freakin' miracle. Funny how differently they treat a man...but back to May 3.

The "check engine light" came on again. This time when I went in, Patty was gone, run off with a man or some such story. I met her replacement, Kyle, who was totally disinterested in me, my car, or apparently, his job. I told him in no uncertain terms that I did not want to be coming back on a regular basis for this same problem. I told him to FIX whatever it was that keeps setting this sensor off. He was completely unresponsive so I reiterated, rather loudly, I'm afraid. Several hours later I was told that they replaced the leak detection pump and the natural vacuum detector. I was beginning to get hopeful that I wouldn't have to come back for a while...

May 6, 2004
A "while" is a relative thing, I suppose, and in my case, it lasted three whole days. The sunroof stopped working again. And the A/C was making whining noises. And the fan motor was making funny noises. I thought maybe they dropped a screw in there or something. Back to the dealer, and what the hell, as long as I'm there let's do the 15,000 mile service too. I do take care of my car...

So, they rented me a car, which was very nice. But they couldn't find any whining in the A/C. They couldn't find any funny noises from the fan motor. They did find a problem with the sunroof this time, and replaced the power sunroof assembly motor, the message center/traveler/temperature module, and the overhead console module. I thought great, they found the problem, now I'm done. Bye bye!

May 12, 2004
What's that you say? How is this possible? Less than a week later I'm back in the shop again? Read on...

Get in my car in the morning to go to work and...nothing. The car won't start. Won't turn over. Nothing but clicks. Hmmm, been there, done that, FIXED that, or so I thought.

Towed it in again. This time they said that the starteer shorted out and they replaced it. Yippee! Got my car back. All is good in my world...

May 14, 2004
No way. Come on, I hear you saying it. YES, WAY. Went to pick up my mom to go look at places for my daughter's bat mitzvah. My almost-70-year-old mom (sorry, Mom). Get back in the car and guess what. It no start. Just click. Click. Click. My mother, ever so helpful, says maybe you're doing it wrong. I dunno, maybe I was. But it's the only way I know how to start a car. You stick the key in and turn. So I called my husband, totally out of patience. I begged him to come wait with the car while we went out in my mom's beautiful Infiniti that never has a problem. He did, and Chrysler towed it back to the dealer. But when it came off the tow truck, it started right up. They said they "inspected with tech and service manager all connections and started also battery check out fine no repairs needed."

May 23, 2004
Car pulling again. Time to rotate the tires again. Is this normal?


Update on the Recall

Last month - June 4th to be precise, I posted about the recall on this car. It was in all the newspapers, the wire services had the story, etc. Yet my Chrysler dealer doesn't know anything about it. Well, sure, they heard there was a recall, but there hasn't been any official notification yet. Which is true, I never received a notice from Chrysler. But the dealer hadn't received instructions and/or parts to fix whatever problem there is. I guess it will take a few more fires under the hoods of some of these cars to light a fire under Chrysler's ass...

Saturday, July 03, 2004

Service History

After the tire debacle, I had a few good months, but then it was downhill after that.

June 16, 2003
The air conditioner, which is critical in south Florida in June, started making some funky noises. Took it in to the dealer - there was foam in the blower. They (the service writer - Harry) told me it's part of the packing they do for shipping the car. They must have missed a piece when they put the car out for sale. Oops.

No date, but sometime during the fall of 2003...
"Check engine light" came on and I drove directly to the dealer. They told me it was because I let the gas tank drop to below quarter of a tank. Huh? Since when is that a problem? They also told me that I didn't tighten the gas cap enough - to make sure I tightened the gas cap so it clicked at least three times. No paperwork involved...

Dec. 5, 2003
The car started pulling to the right, enough that I noticed it.

Oh, the car was pulling because the tires had the wrong air pressure in them. That would be the air pressure that was set by the Chrysler service department.

December 31, 2003
I always dreamed of spending New Year's Eve at the car dealer. NOT! But the "check engine light" came on again. Went to visit the dealer and was happy to find my old service writer from Dodge had moved in - Patty Lee, a female service writer who didn't automatically assume anyone with boobs didn't have a brain. She was always a pleasure to deal with at Dodge, and I was delighted to see her again. Who knew she was going to become my new best friend...

The technician's story: "engine light w drb system had dtcp0440 condition is intermitten. erase dtc and road test vehicle ok at this time"
Whatever that means. I did understand the "OK at this time" though; or so I thought. Apparently "this time" means at this very moment and not five minutes from now or tomorrow or any other time soon...

This time the car had 3/4 of a tank so it couldn't be the lack of gas). But I was told the gas cap wasn't tightened enough - it had to click at least five times...

I checked the lovely lighted mirror on the way home. I absolutely did not have "idiot" stamped on my forehead...

February 10, 2004
It's a new year and I didn't have to visit the dealer for over a month. They must have missed me...

Walked out the door to go to work and the car wouldn't start. Checked to see if I left the lights on but nope, wait a minute - the keyless ignition worked. The lights came on when I opened the door. This was strange. Not only wouldn't the car start, it wouldn't even turn over. All I got was a click when I turned the key in the ignition.

Called my own road service - after the tire debacle I was pretty sure nothing less than a nuclear attack on my car would let the Chrysler road service kick in. A van showed up to jump my car. It would start when hooked up to the jumper cables, but when the cables came off, the car died. They pulled out a battery tester and said the battery was fine, it must be something in the electrical system. They sent a tow truck out. A guy shows up with a woman in the cab with him. It's now right before lunch. He towed the car into the dealer - luckily, I didn't want to go with him because there wouldn't have been any room for me...

This gets really fun. The dealer is about 9 miles from my house. I got a ride into work and by early afternoon I called to see if they looked at my car. Not only hadn't they looked at my car, they said it was never delivered. I called the road service company who called the tow driver. He said he delivered it around 1 pm (it took him 2 hours to go 9 miles!) and left the keys at the service desk. I called back the dealer and they denied receiving the car. They asked who he left the keys with. Called back the road service company who conference-called the tow driver with me. I asked him who he gave the keys to and he said, with considerable attitude, that he was not required to get a name and he hung up.

Conference- called the dealer. Got hold of Patty Lee, service writer extraordinaire. Half an hour later she called back. She literally had to walk the entire lot before she finally the found the car where the tow guy dumped it, with the keys on the seat.

Now it really gets interesting. The mechanic says he tested the battery and it wouldn't hold a charge so they replaced the battery. Yet when the road service company tested the battery a few hours earlier they said it was fine. And since when is a battery covered under warranty on a car with over 11,000 miles on it? I found that odd but the car was running so home I went.

Til the next time...